Cameron Toll Shopping Centre, Edinburgh

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Cameron Toll Customer Service Details

Customer Service

Customer Service Facilities

Here at Cameron Toll, we pride ourselves in excelling in all aspects of Customer Service. Our aim is to give our customers an unforgettable experience that is truly out of the ordinary.

You'll find safe, free parking at Cameron Toll, late night shopping Thursday and Friday, customer service facilities and, most importantly, a secure, welcoming and comfortable atmosphere for your whole family to enjoy.

Dementia Friendly Edinburgh

We are proud to be part of Dementia Friendly Edinburgh, which is a scheme led by the City of Edinburgh Council, NHS Lothian and Alzheimer Scotland.

As the first shopping centre in the city to sign up to the scheme, we’re working to ensure that the centre and the shops within it are welcoming places for people living with Dementia.

We’re focused on raising awareness about the illness within the community and front-line staff have been trained in helping  people with dementia in situations where they are experiencing difficulties.

For further information on Dementia Friendly Edinburgh please visit the website here or click here to watch a short video. Once viewed, you can become a dementia friend and receive a certificate and badge.

Cash Dispensers

Cash dispensers are located at the north entrance at Lloyds TSB and Bank of Scotland, there are also ATM's at Sainsbury's in the Centre mall.

Foreign Exchange

Foreign Exchange is available in Thomas Cook, First Choice, Thomsons, Barrhead Travel and Sainsbury's


Here at Cameron Toll, we offer free Wi-Fi to our customers. Sign up as soon as you arrive to keep up to date with all the latest news and events at the Centre. 


Our roomy toilets and disabled toilets can be found in the corridor opposite Blue Inc.

Filling Station

Sainsbury's has a petrol filling station located in Cameron Toll's south car park. The filling station is open from 0700-2230 Monday to Saturday and 0730-2030 Sunday.

Mobile Library

We host the mobile library every Friday between 1.30-2.30pm - for more information please see our event listing here


There are photobooths located in the centre mall, corridor towards the toilet facilities and in WH Smiths from which you can get passport photographs, fun photos and stickers. Timpsons also offer a passport photo service.


There is a postbox located in the centre mall, from which the postman collects 4 times a day Monday to Saturday and once on a Sunday at midday.


At Cameron Toll, our customers' safety is paramount. A full team of Security Officers is employed to patrol the malls and monitor the surrounding areas via a state of the art digital CCTV system.

All Security Officers are first aid trained and Cameron Toll has the benefit of a defibrillator machine on-site to treat heart attack victims.

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